GlobX Ltd Privacy Policy
Effective date: 01 October 2025
Company: GlobX Ltd
Website: www.globx.net
Merchant of Record: (Payment Provider)
1. Overview
GlobX Ltd (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store, and share your information when you:
- Visit our website or platform;
- Purchase or manage a subscription.
- Interact with our services, support, or communications.
We comply with all applicable data protection laws, including the UK Data Protection Act 2018, the EU General Data Protection Regulation (GDPR), and other relevant privacy laws.
2. Data Controller and Merchant of Record
- GlobX Ltd is the data controller for all user data collected through the Platform.
- (Payment Provider) acts as the Merchant of Record for all transactions. (Payment Provider) processes payments, taxes, and invoices and may collect and process billing and transaction data on our behalf.
For details on (Payment Provider)’s processing, please see (Payment Provider)’s Privacy Policy.
3. Data We Collect
We collect the following types of data:
a. Account Information
- Name, email address, password, and contact details.
- Profile data you voluntarily provide (e.g., occupation, business details, bio).
b. Payment & Transaction Data
- Payment information, billing address, country, and VAT/tax details — collected and processed securely by (Payment Provider).
- We do not store full payment card details on our servers.
c. Usage Data
- Log data such as IP address, device information, browser type, and access times.
- Information about interactions with the platform (e.g., logins, messages, groups joined, and preferences).
4. How We Use Your Data
We process personal data only for legitimate purposes, including:
- Providing access to the GlobX Platform and your Subscription;
- Processing payments and renewals (through (Payment Provider));
- Providing customer support and responding to inquiries;
- Sending transactional or renewal-related emails;
- Improving our platform experience and user security;
- Fulfilling legal obligations (e.g., tax, compliance, record-keeping).
We do not sell or rent your personal information.
5. Legal Basis for Processing
We rely on the following lawful bases under GDPR:
- Performance of contract: to deliver the Membership and process payments;
- Legitimate interest: to maintain and improve the Platform;
- Consent: for marketing emails, cookies, or optional data you provide;
- Legal obligation: for accounting, tax, and compliance purposes.
6. Data Sharing and Disclosure
We may share limited data with:
- (Payment Provider), for payment processing and compliance;
- Service providers (e.g., hosting, analytics, email, and customer support tools);
- Authorities or regulators where legally required.
All third-party processors are vetted to ensure they maintain GDPR-level data protection.
7. Data Storage and Security
Your data is stored on secure servers in the UK, EU, or trusted jurisdictions with equivalent protections.
We implement industry-standard security measures, including encryption (SSL/TLS), restricted access, and secure data backups.
8. Data Retention
We retain personal data only as long as necessary to provide the Service, comply with legal obligations, or resolve disputes.
Inactive account data may be anonymized or deleted after cancelled subscription.
9. Your Rights
You have the right to:
- Access a copy of your personal data;
- Correct or update inaccurate information;
- Request deletion (“right to be forgotten”);
- Restrict or object to certain processing;
- Withdraw consent for marketing;
- Request data portability.
To exercise these rights, contact us at [email protected]
We will respond within 30 days as required by GDPR.
10. International Transfers
If we transfer personal data outside the UK or EEA, we ensure appropriate safeguards (e.g., standard contractual clauses) to maintain protection in line with GDPR.
11. Marketing Communications
If you opt in, we may send updates about new features, events, or offers.
You can unsubscribe at any time using the link in our emails or by contacting [email protected]
12. Children’s Privacy
Our Platform is intended for users aged 18 or older.
We do not knowingly collect personal data from minors. If you believe a minor has provided data, please contact us immediately.
13. Changes to This Policy
We may update this Privacy Policy periodically. The latest version will always be available on our website, and we’ll notify you of significant changes.
14. Contact
GlobX Ltd
Registered Address: 124 City Road, London, England, EC1V 2NX
Email: [email protected]
Website: www.globx.net
For payment and billing data inquiries:
(Payment Provider)
(Payment Provider website)
Required Notice
Our order process is conducted by our online reseller (Payment Provider).
(Payment Provider) is the Merchant of Record for all orders and provides customer support and handles returns.
